Privacy Policy

This policy applies to the website www.belvedair.ca, operated by Belvedair Construction Inc., hereinafter referred to as “Belvedair.”

Belvedair respects your privacy. We are committed to protecting our users’ personal information. We have adopted this privacy policy (the “Policy”) to be transparent about the data we collect, why we collect it, with whom we share it, how you can access it, and how to correct it, if necessary. In this policy, the terms “Belvedair,” “we,” “us,” and “our” refer to Belvedair.

We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.

This policy applies to the use of the website www.belvedair.ca. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy.

To make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us. The Policy is therefore divided as follows:

Learn more about the organization
Apply for a job posted on the website
Contact customer service
Purchase a plan from our catalog

The information collected through these different sections will be discussed in more detail in this Policy. Information such as how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure, and how to contact us will be discussed.

Learn more about Belvedair

By trying to learn more about Belvedair and what we can do for you through one of the following means:

Newsletter subscription
Contact form

You may visit our website, where various information will be collected.

We do not collect personal information through cookies or similar technologies. Only anonymized data is collected.

We collect the following information when you first contact us or through your communications with us:

Last Name
First Name
Email Address
Phone Number
How did you hear about Belvedair?
Voluntarily Provided Information

Why: The data collected allows us to analyze how our website is used and accessed, allowing us to enhance its functionality and optimize it to better meet the needs of our users. This data also allows us to provide you with quality service and communicate with you to help you easily find the information you are looking for.

Legal bases: necessary for our legitimate interests (improving and personalizing our products and services) and yours (answering your questions and allowing you to contact us).

Applying for a job

When you decide to apply to work with us, we ask you to provide us with certain personal information in order to process your application.

We collect:

First Name
Last Name
Email Address
Telephone Number
Copy of Resume
Voluntarily Provided Information

Why: We use this information to review your application and respond to it, if applicable.

Legal Basis: Necessary for our legitimate interests (to allow us to assess whether your profile matches what we are looking for) and yours (to apply as a candidate for our company and receive a response to your application if it interests us).

Contacting our Customer Service

You may wish to contact our Customer Service if you have any problems. During this process, we will collect information such as your:

First Name
Last Name
Email Address

Why: We use this information to identify you and respond to your questions or requests.

Legal basis: This information is necessary to correctly identify any person contacting us and thus be able to respond to your needs.

Purchasing a Plan from Our Catalog

When you decide to purchase a plan from our catalog, we need certain personal information to process your purchase.

We collect:

First name
Last Name
Email Address
Phone Number
Address
Project Address
Land Lot Number of Your Project
Voluntarily Provided Information

Why: We use this information to bill you, identify your plans with your contact information and project details, and to follow up with you.

Legal Basis: Necessary to process your order and to customize your plans with your contact information to facilitate the coordination of your project.

Contacting Our Customer Service

You may wish to contact our customer service if you have any issues. During this process, we will collect information such as your:

First Name
Last Name
Email Address
Project Address

Why: We use this information to identify you and respond to your questions or requests.

Legal basis: This information is necessary to correctly identify any person contacting us and thus be able to respond to your needs.

How do we use your data?

The submission of your personal information through your use of our website is governed by this Policy. As a user of our website, you also agree to respect and protect the personal information of third parties.

Specifically, we use your data for the following purposes:

To compile statistics to guide business decisions
To track your requests made through our website
To personalize the catalog plans you order through our website

Our Use of Cookies

When you visit our website, you may provide us with information through cookies or similar technologies. We do not collect personal information through cookies. Google Analytics cookies transmit anonymous visit statistics. They allow us, among other things, to determine the number of visits to a page and the average duration of these visits. Only a partial IP address is transmitted to Google Analytics, thus maintaining the complete anonymity of your visit. Cookies are files containing small amounts of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user's computer or the hard drive of another device. These allow us to tailor your user experience each time you visit our site.

Who do we share your data with and why?

We do not sell our users' personal information under any circumstances. Your data is only shared in accordance with this Policy.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Policy.

Parties with whom it may be legally required: We may disclose your information if legally required to do so or if such disclosure is necessary to:

Comply with the law or any legal process;
Protect the rights or property of Belvedair;
Protect the security of our website, our users, and their data.

Parties that may be involved in a financial transaction: We may transfer your data following a change of control, merger, liquidation, or other transaction involving Belvedair. The information required for this process will be used solely to complete the transaction, and we will only share this information without your consent if it is permitted by law. We will take appropriate steps to protect the confidentiality of this information and will destroy it if the transaction is not completed or if its use is no longer necessary to complete the transaction.

Please note that clicking on certain links on our website may direct you away from our website. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies carefully.

Your Rights

Data protection laws give you certain rights related to your information. These rights include:

Request access to your data to verify it. Please note, however, that we reserve the right to request additional information to prove your identity;
Request that we amend or rectify your data;
Request that we erase the personal data we hold, unless we are required to retain it to comply with legal obligations, for example;
Object to the processing of your data, unless we have legitimate grounds that override your rights or interests, or if we need to continue processing it for the establishment, exercise, or defense of a legal claim;
Request that we restrict the processing of your data if it is incorrect, if you believe our processing is unlawful, or if we no longer need to process your data but must retain it for legal purposes;
Request a copy of your personal data and information in an accessible format;
Withdraw your consent to the processing of your personal data;
File a complaint with the competent authority if you believe we are processing your data in violation of applicable data protection laws.

Access and control of your data

You can review, modify, or delete your personal information by emailing us at vieprivee@belvedair.ca or via the "Contact" section on our website, or using the contact information provided at the end of this Policy. We will respond to your request as quickly as possible. Please provide enough details so that we can identify you and respond to your request.

Where your data is stored

Your personal information is stored in the following country(ies): Canada (Quebec). It is hosted on Belvedair's servers.

Data Retention Period

We will retain all collected information for as long as necessary to fulfill the purposes for which we collected it or for other essential purposes such as compliance with legal obligations. We will destroy this data at the end of this period, or if you decide to withdraw your consent. If you request it, once your data is deleted, you will receive confirmation that your request has been processed.

Security

To protect your personal data, we take reasonable precautions to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

For example, the data you submit on our website is accessible only by employees who are responsible for your inquiries or applications. Internally, we ensure frequent backups.

Also internally, we only provide access to your personal information to authorized individuals who need it for their work.

If you have any questions regarding the security of your personal data, please email us via the "Contact" section of our website or directly at vieprivee@belvedair.ca.

Age of Consent

We do not solicit or collect personal information from minors under the age of 14. If you are a parent or legal tutor and you become aware that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor under the age of 14 without parental consent, we will delete any information that may have been collected.

Competent Authority

If you are not satisfied with our response to a request regarding your personal information, you can contact the Commission d'accès à l'information du Québec, the public body responsible for overseeing personal data management and processing practices in Quebec, or the Office of the Privacy Commissioner of Canada.

Quebec Access to Information Commission

Address:

Suite 900
2045 Stanley Street
Montreal, Quebec H3A 2V4

Telephone: 514 873-4196
Fax: 514 844-6170
Toll-free: 1 888 528-7741

Email: cai.communications@cai.gouv.qc.ca
Website: http://www.cai.gouv.qc.ca

Office of the Privacy Commissioner of Canada

Address:

30 Victoria Street
Gatineau, Quebec K1A 1H3

Toll-free: 1-800-282-1376
Telephone: 819-994-5444
Fax: 819-994-5424

Website: https://www.priv.gc.ca/en

Changes to the Policy

We reserve the right to modify this Policy at any time; please review it frequently. Unless otherwise stated, changes to this Policy are effective immediately upon posting on our website.

Questions and Contact Information

For any questions about the processing or updating of your personal information, or to express any concerns, please contact us at the following address:

Belvedair
Patrick Ranger

285 avenue du Mont Royal Est
Montréal, Québec
H2T1P6
Canada

514-787-1274
vieprivee@belvedair.ca

The Privacy Officer will contact you within thirty (30) days of receiving your email.